DHL Express announced that it has introduced its first-mile service in Hong Kong via DHL Lockers allowing its customers a more convenient way to deliver their packages.
DHL said the service offers flexibility and convenience and caters to the demands of those unable to visit the 11 DHL ServicePoints across the city during operating hours.
"The introduction of the DHL lockers and the first-mile service is an addition to DHL's wide range of services that offer flexibility for customers to choose the service that best fits their needs when using DHL's express delivery services worldwide," the logistics company added.
The launch of the new service also coincides with DHL's 50th anniversary in Hong Kong.
DHL noted that depending on the location of the lockers, customers can use the new alternate contactless shipping option to ship anytime, at their convenience.
Users will also receive notifications via SMS or emails, with links for them to easily track and trace their shipments.
"For 50 years now, we have been committed to fulfilling our purpose of 'Connecting people, improving lives in Hong Kong. True to our 'insanely customer-centric culture to seek continuous improvement to delight our customers, these DHL Lockers will open doors to a better, more flexible customer experience in Hong Kong," said Chee Choong Ng, senior vice president and managing director of DHL Express Hong Kong and Macau.
"We want to provide our customers with the convenience of dropping off their packages any time of the day, at a location near them," Chee Choong Ng added.
DHL noted that users can proceed to any of the 17 locations where DHL Lockers are found.
